The 2020 Regulations Overview
The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 came into force on 1 June 2020 and represent the most significant change to electrical safety law in the private rented sector in decades. These regulations apply to all new tenancies from 1 July 2020, and were extended to all existing tenancies from 1 April 2021.
The core requirements are:
- Electrical installations must be inspected and tested by a qualified and competent person at intervals of no more than 5 years
- The EICR must be provided to new tenants before they occupy the property
- Existing tenants must receive a copy within 28 days of the inspection
- The local authority must receive a copy within 7 days of a request
- Where the EICR identifies defects requiring urgent attention (C1 or C2), remedial work must be completed within 28 days
- Written confirmation of completed remedial work must be provided to the local authority within 28 days
The regulations define a "qualified and competent person" as someone who is a member of a competent person self-certification scheme recognised by the Secretary of State. In practice, this means electricians registered with NICEIC, NAPIT, ELECSA, STROMA, or equivalent bodies.
For letting agents, these regulations transformed electrical safety from a best-practice recommendation into a hard legal requirement with significant penalties. The maximum fine for non-compliance is £30,000 per breach, and local authorities have the power to arrange inspections at the landlord's expense if they suspect non-compliance.
The regulations apply to all tenancies granted under the Housing Act 1988, including Assured Shorthold Tenancies (ASTs) and Assured Tenancies. They do not currently apply to lodger arrangements, social housing (until the recent extension), or properties where the tenant shares accommodation with the landlord.
Renters' Rights Act Impact
The Renters' Rights Act (formerly the Renters' Reform Bill) received Royal Assent in 2025 and is being implemented in phases. This legislation represents the most comprehensive overhaul of private rented sector regulation in a generation, and it has significant implications for electrical safety compliance.
Key changes affecting letting agents include:
- Abolition of Section 21 "no-fault" evictions: Landlords can no longer evict tenants simply because a fixed-term tenancy has ended. This means tenants will be in properties for longer periods on average, making ongoing electrical safety compliance even more important.
- Decent Homes Standard for private rentals: The Act applies the Decent Homes Standard (previously only for social housing) to the private rented sector. This includes requirements around electrical safety that go beyond the current EICR regulations.
- Private Rented Sector Landlord Ombudsman: A new ombudsman will handle tenant complaints, including those related to electrical safety and maintenance. Letting agents will need to demonstrate compliance processes to defend against complaints.
- Property Portal: A new digital database where landlords must register their properties and demonstrate compliance with key requirements including electrical safety. Letting agents will likely need to maintain up-to-date compliance records that can be verified through this portal.
- Increased penalties: Financial penalties for non-compliance are expected to increase significantly, with some provisions allowing fines of up to £40,000 or more for serious or repeated breaches.
For letting agents, the Renters' Rights Act means that electrical safety compliance is no longer just about avoiding fines — it is becoming a fundamental requirement for operating in the sector. Agents who cannot demonstrate robust compliance processes may find it harder to attract landlord clients, and may face increased scrutiny from the new ombudsman and the property portal.
The phased implementation means that not all provisions are in force yet. Agents should monitor government announcements for implementation dates and prepare their systems and processes in advance. The property portal in particular will require agents to have digital-ready compliance records.
Practical Compliance Steps
With multiple layers of regulation now in play, letting agents need a clear, practical compliance framework. The following steps will help you meet current requirements and prepare for upcoming changes.
1. Audit your current compliance position
Start by reviewing every managed property. For each one, confirm: Is there a valid EICR? When does it expire? Was it provided to the current tenant? Are there any outstanding C1 or C2 defects? This audit will identify any immediate compliance gaps that need addressing.
2. Establish a compliance tracking system
Use property management software with compliance modules, or maintain a dedicated spreadsheet. Track: property address, EICR date, expiry date, result, remedial work status, tenant notification date, and landlord notification date. Set automated alerts for upcoming expiries.
3. Standardise your booking process
Create a standard operating procedure for EICR bookings. This should include: when to book (12 weeks before expiry), how to notify the tenant, how to arrange access, which electrician to use, and what to do if the result is Unsatisfactory. Having a consistent process reduces the risk of properties falling through the cracks.
4. Build relationships with qualified electricians
Having a reliable panel of registered electricians is essential for managing compliance across a portfolio. Look for electricians who can handle bulk bookings, provide competitive rates, and turn around reports quickly. Verify their competent person scheme registration annually.
5. Update your management agreements
Ensure your management agreements clearly define who is responsible for arranging and paying for EICRs, remedial work, and smoke/CO alarm compliance. Include clauses that allow the agent to arrange urgent remedial work (C1 defects) without waiting for landlord approval, up to a specified spending limit.
6. Prepare for the Property Portal
Start maintaining digital compliance records now. Scan and store all EICRs, remedial work certificates, and tenant notification confirmations electronically. When the Property Portal launches, you will need to upload or verify this information, and having it digitally organised will save significant time.
7. Train your team
Ensure all property managers and administrators understand the regulations, the compliance timelines, and the consequences of non-compliance. Regular training updates — at least annually — will keep your team informed as regulations evolve.
8. Review smoke and CO alarm compliance
While this guide focuses on EICR and electrical safety, remember that the Smoke and Carbon Monoxide Alarm (Amendment) Regulations 2022 also apply. Every rented property must have smoke alarms on every storey with living accommodation and carbon monoxide alarms in rooms with fixed combustion appliances. Alarms must be tested at the start of each new tenancy and repaired or replaced if found faulty.
Key Takeaways
- ✓The 2020 Regulations require 5-yearly EICRs for all privately rented properties in England, with fines up to £30,000 for non-compliance.
- ✓The social housing extension from October 2025 has increased demand for electricians — book EICRs 12 weeks ahead in high-demand areas.
- ✓The Renters' Rights Act introduces a Property Portal, increased penalties, and the Decent Homes Standard for private rentals.
- ✓Letting agents should audit current compliance, establish tracking systems, and standardise booking processes now.
- ✓Management agreements should clearly define EICR responsibilities and include provisions for emergency remedial work.
- ✓Digital compliance records will be essential when the Property Portal launches — start maintaining them now.


Social Housing Extension 2025
In a significant expansion of the regulatory framework, the government extended the Electrical Safety Standards to registered providers of social housing from October 2025. This means housing associations and local authority housing must now comply with the same 5-yearly EICR requirement that has applied to the private rented sector since 2020.
For letting agents, this extension matters for several reasons:
The practical impact for letting agents managing private sector properties is primarily around electrician availability and pricing. With millions of additional properties now requiring EICRs, booking lead times have increased in many parts of England. Agents should plan further ahead than previously — booking 12 weeks in advance rather than 8 weeks is now advisable in areas with high social housing density.
The extension also included enhanced enforcement powers for the social housing regulator, which may signal a broader government intent to strengthen electrical safety enforcement across all tenures. Letting agents should treat this as a preview of the direction of travel for private sector regulation.