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EICR Codes Explained: C1, C2, C3 and FI for Landlords and Property Managers

A practical guide to EICR coding for landlords and property managers. Learn what C1, C2, C3, and FI really mean, what counts as an unsatisfactory report, and how to prioritise remedial work without overreacting or delaying the important fixes.

Sparky Editorial Team··9 min read
EICR Codes Explained: C1, C2, C3 and FI for Landlords and Property Managers

What EICR Codes Are Actually For

The coding system in an Electrical Installation Condition Report (EICR) is designed to help you understand the level of risk attached to each observation found during the inspection. It is not a vague grading exercise. It is the electrician's way of telling you what is dangerous now, what is potentially dangerous, what falls short of current standards, and what still needs more investigation.

For landlords and property managers, that matters because you are rarely making just one decision. You are deciding:

  • Whether the installation can remain in service as it is
  • Which items need immediate action
  • What can be scheduled
  • What should be budgeted for later improvement

If you treat every code as an emergency, you overspend and create disruption. If you treat every code as advisory, you expose yourself to risk. The whole point of the coding system is to help you separate those two mistakes.

C1, C2, C3 and FI: The Meaning Behind Each Code

CodeMeaningHow to treat it
C1Danger presentMake safe immediately. This is not an item to leave on a list for next quarter.
C2Potentially dangerousUrgent remedial action required. The defect is not theoretical; it could become dangerous in normal use or under fault conditions.
C3Improvement recommendedNot an immediate fail item. It does not mean ignore it forever, but it usually belongs in your planned-upgrade budget rather than your emergency works order.
FIFurther investigation requiredThe inspector has seen enough to be concerned, but not enough to classify the issue safely without more work.

That last category - FI - is often misunderstood. It is not a harmless placeholder. It means the electrician could not complete a safe conclusion with the evidence available during the inspection. Until that investigation is done, you do not have a clean bill of health.

Examples vary by property, but the broad pattern is consistent:

  • C1: exposed live parts, immediate shock risk, or dangerous overheating
  • C2: missing bonding, inadequate fault protection, or defects that could become dangerous under a fault
  • C3: older but functioning equipment that is not to the latest standard
  • FI: suspicious test results, inaccessible areas, or conditions needing deeper diagnosis

What Makes An EICR Satisfactory Or Unsatisfactory

This is the part landlords and property managers need to get exactly right.

An EICR is generally treated as unsatisfactory where it contains:

  • C1 observations
  • C2 observations
  • FI observations that still require follow-up

A report containing only C3 observations can still be satisfactory. That is why C3 should not automatically trigger panic. It tells you improvement is recommended, not that the installation has failed in the same way as a dangerous defect.

For private rented property in England, this distinction matters because unsatisfactory findings are not just a maintenance issue - they can create a compliance issue. For commercial or managed buildings, the exact legal framework differs, but the practical rule is the same: do not sit on C1, C2, or unresolved FI items.

How To Prioritise Action Across A Portfolio

If you manage more than one property, the coding system becomes a triage tool.

Priority 1 - same day or immediate:

  • All C1 items
  • Anything the electrician has already isolated or made safe temporarily
  • Any defect affecting critical communal or tenancy safety systems

Priority 2 - urgent remedial programme:

  • C2 items
  • FI items that need follow-up testing, opening-up work, or specialist attendance
  • Any item likely to affect a letting, handover, or compliance deadline

Priority 3 - planned upgrades:

  • C3 items
  • Older boards or accessories that are safe now but poor value to keep indefinitely
  • Works that are better bundled with refurbishments, voids, or energy-upgrade projects

The mistake many property teams make is to lump C3 items in with C2 remedials and then complain that EICR work is unaffordable. The opposite mistake is to ignore FI items because they are not phrased as a direct danger code. Both approaches are wrong.

How To Brief Contractors and Close Out The Report Properly

A good remedial process is not just "get the electrician back". You need a proper close-out.

When sending an unsatisfactory EICR for remedial pricing, ask for:

  • An itemised breakdown by code
  • A clear statement of what will be made safe immediately
  • A separate note for further-investigation items if the root cause is still unclear
  • Confirmation of what post-remedial certification or written confirmation you will receive

Once the work is done, store the original EICR together with the remedial confirmation. That pair of documents is what creates a usable compliance record. An email saying "all sorted now" is not enough.

For larger portfolios, keep a simple tracker with four columns: property, code severity, target completion date, and evidence received. That turns EICR coding from a reactive fire drill into a manageable operating process.

The Practical Reading Of Each Code

If you want the plain-English version:

  • C1 means: stop, isolate, fix
  • C2 means: do not ignore this, book it urgently
  • C3 means: safe enough for now, but improve when sensible
  • FI means: you still do not have the full answer

That framework is simple, memorable, and operationally useful. It helps landlords avoid overspending on non-urgent items while still moving fast enough on the defects that really matter.

Related Articles

Sources & References

Frequently Asked Questions

Does a C3 mean the EICR has failed?
No. A report with only C3 observations can still be satisfactory. C3 means improvement is recommended, not that the installation is automatically unsafe.
Does FI make a report unsatisfactory?
In practice, yes, because further investigation is still required before the issue can be signed off safely. You should treat unresolved FI items as needing prompt follow-up, not as harmless notes.
How quickly should C2 defects be fixed?
Urgently. In private rented property there are specific compliance expectations around remedial timing, and in any managed property you should not leave potentially dangerous defects sitting in a future-planned-works list.
Can tenants move in if the report has C3 items only?
Usually yes, because C3 does not mean the installation is immediately unsafe. But if the report includes C1, C2, or unresolved FI items, the position is very different and you should take advice from the inspecting electrician immediately.
Should landlords and property managers keep old EICRs?
Yes. Keeping the previous report alongside the current one helps you see whether defects are recurring, deteriorating, or already known. It is also useful evidence if there is ever a dispute about what changed and when.

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