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Sparky

Feature

AI-Powered Job Matching

Sparky uses artificial intelligence to match your electrical job with the best qualified electrician in your area — automatically and in minutes, not days.

How It Works

1

Describe Your Problem

Tell Sparky what you need in plain English. Whether it's a tripping consumer unit, a new EV charger, or a full rewire, just describe the issue naturally — no forms or dropdowns.

2

AI Categorises and Qualifies

Sparky's AI, powered by Gemini 3 Flash, analyses your description using knowledge of 14 UK electrical domains. It determines the job type, required accreditations (NICEIC, NAPIT, Part P, OLEV), and any regulatory requirements.

3

Intelligent Matching

The AI cross-references your job requirements against electrician profiles — matching on location, service area, availability, specific skills, and accreditations on file to find the best fit.

4

AI Contacts Electricians Directly

Sparky reaches out to matched electricians via real AI-powered phone calls (ElevenLabs voice AI), SMS (Twilio), and email (Postmark) — no waiting for someone to check a listing.

5

You Get a Qualified Electrician

Once an electrician accepts, you're connected instantly with real-time updates. The whole process from description to match can take minutes rather than the days of traditional approaches.

Benefits for Electricians

  • Receive pre-qualified jobs that match your exact skills, accreditations, and service area — no wasted time on unsuitable leads.
  • Get contacted directly by Sparky's AI via phone, SMS, or email with full job details so you can accept or decline immediately.
  • No subscription fees or monthly costs — you only pay when you complete a job. Sparky charges a 10% fee-on-top to the customer, not you.
  • Your accreditations (NICEIC, NAPIT, Part P, ECA, OLEV) are front and centre on your profile, building trust with customers before you even speak.
  • Spend less time marketing and chasing leads, and more time doing the work you're skilled at.

Benefits for Customers

  • Describe your problem in your own words — no need to know the technical terms. Sparky's AI understands and categorises it for you.
  • Only matched with electricians who hold the right accreditations for your specific job, whether that's Part P for notifiable work or OLEV for EV chargers.
  • Sparky actively contacts electricians on your behalf rather than posting a listing and hoping someone responds.
  • Get matched in minutes, not days. The AI works around the clock to find you the right electrician.
  • Every matched electrician has their credentials on file, so you can review their accreditations before they arrive at your door.

Under the Hood

Sparky's job matching engine is powered by Gemini 3 Flash via OpenRouter, running on the Convex agent framework. When a customer describes their problem, the AI processes the natural language input against 14 specialised UK electrical knowledge domains — including Part P Building Regulations, 18th Edition Wiring Regulations (BS 7671), NICEIC standards, NAPIT standards, EV charging regulations (OLEV), fire safety, emergency lighting, and more. The system then queries the electrician database, filtering by geographic proximity (using postcodes.io for UK postcode geocoding), accreditations on file, listed skills, and current availability. Matched electricians are contacted through a multi-channel outreach system: ElevenLabs conversational AI makes real phone calls to explain the job, Twilio delivers SMS summaries, and Postmark sends detailed email briefs. The entire matching pipeline runs as serverless functions on Convex with real-time subscriptions keeping all parties updated.

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Frequently Asked Questions

How does the AI know which electrician is right for my job?
Sparky analyses your job description to determine the type of work, required accreditations, and any regulatory considerations. It then matches against electrician profiles based on location, accreditations on file (NICEIC, NAPIT, Part P, ECA, OLEV), specific skills, and availability.
How quickly will I be matched with an electrician?
The AI matching process itself takes seconds. Sparky then contacts suitable electricians immediately via phone, SMS, and email. Most customers are matched within minutes, though this depends on electrician availability in your area.
What if I don't know the technical name for my problem?
That's exactly what Sparky is designed for. Just describe what you're experiencing — 'my lights keep flickering' or 'I need a car charger installed' — and the AI will categorise the job correctly, ask any follow-up questions needed, and match you with the right specialist.
Do electricians pay to receive job matches?
No. Electricians don't pay subscription fees or lead fees. Sparky's 10% service fee is added on top of the electrician's quote and paid by the customer. The electrician receives their full quoted amount.
What accreditations does Sparky check?
Sparky tracks NICEIC registration, NAPIT membership, Part P competent person scheme registration, ECA membership, and OLEV (now OZEV) approved installer status for EV charging work.
Can I choose my own electrician instead of AI matching?
Yes. Sparky supports both AI-matched jobs (where Sparky finds the electrician) and direct bookings where you select a specific electrician yourself, complete with calendar sync for scheduling.

Try Sparky today

Book an Electrician

It's easier in the app

Download Sparky to request help, track your electrician, and pay securely — all from your phone.

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Track your confirmed electrician booking in the Sparky app